Privacy Policy

Effective Date: October 30, 2025

1. Introduction

Respitech (“we”, “our”, or “us”) is a trusted medical equipment supplier based in Dubai, UAE. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.respitech.ae, contact us, or use our services.

By using our website or providing us with your personal data, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide efficient service and improve our offerings.

a. Personal Information

When you interact with us (via forms, phone, or email), we may collect:

• Full Name
• Email Address
• Phone Number
• Company Name / Hospital / Clinic
• Job Title or Role
• Address or Location
• Details of your inquiry or order

b. Non-Personal Information

When visiting our website, we may collect:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and duration
• Referring website URLs
• Cookies and analytics data

3. How We Use Your Information

We use collected data to:

• Process inquiries, quotations, and service requests.
• Provide after-sales support for medical equipment.
• Communicate updates, offers, and product information (only with consent).
• Improve our website, customer experience, and marketing efforts.
• Comply with legal and regulatory requirements.

4. Cookies and Analytics

Our website may use cookies and similar tracking tools to enhance user experience and analyze site performance. You can disable cookies in your browser settings, but this may affect certain website features.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it in limited cases:

• With authorized service providers or logistics partners for order fulfillment.
• With IT and marketing partners who help maintain our website and systems.
• When required by law, court order, or government regulation.

All third parties are bound by confidentiality and data protection obligations.

6. Data Retention

We retain your data only as long as necessary for business, legal, or regulatory reasons. Once it is no longer needed, it is securely deleted or anonymized.

7. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or misuse. While we take every precaution, please note that no method of data transmission over the internet is completely secure.

8. Your Rights

Under applicable law, you have the right to:

• Access and review your personal data.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications.
• Request information on how your data is processed.

To exercise these rights, contact us at support@respitechhealthcaremedical.com.

9. Links to Other Websites

Our website may contain links to third-party websites. Respitech is not responsible for the privacy practices or content of those sites. We encourage users to read the privacy policies of any external websites visited.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The updated version will always be available on this page with a revised effective date.